Frequently Asked Questions
Frequently Asked Questions
We check the background of drivers before hiring them. Background checks include their history, their driving experience, behaviour, way of talking etc. And after police verification we hire them. We properly maintain our vehicles and provide emergency contact numbers to our passengers.
Yes, regular customers can take advantage of special discounts on special occasions and with our loyalty programs.
We have special monitoring tools in each taxi. We get real time location with GPS in a taxi. Also in any trouble we have provided an emergency number to every customer.
Gibbons Taxi has a dedicated customer support team to address each complaint and disputes regarding our taxi service. We do transparent investigation over complaints and provide quick resolution.
Definitely yes, you can ask for a particular driver of a car for your journey. Although it’s not possible to arrange them quickly every time.
According to company policy every driver needs to maintain their car. Regular car maintenance contributes to less emission of fuel in the environment.
Yes, our taxi services are operated in all areas of Alberta City. Move to any place in the city with our taxi service.
The most convenient way is to call our customer support team or you can mail us on our business mail ID. From both ends you will get resolution for your problem as soon as possible.
There are no hidden fees in Gibbons Taxi Service, but if you have any special demands apart from our standard plans then you might have to give a little cash for that.
Yes, we provide an e-bill receipt on your registered mail ID.
